Mô tả công việc

Job Description:
1. Responsibility
Strategic Planning:

• Develop and implement the company’s vision, mission, and long-term goals.
• Identify market opportunities and set strategic priorities to ensure sustainable growth.

• Oversee daily operations of all coffee shop locations, ensuring high standards of service and product quality.
• Implement efficient operational processes and systems to enhance productivity.

• Prepare and manage annual budgets, financial forecasts, and performance reports.
• Monitor financial performance and implement corrective actions as necessary to achieve financial goals.

• Lead, mentor, and develop the management team to foster a culture of excellence.
• Promote employee engagement and ensure a positive work environment.

• Oversee marketing strategies to enhance brand visibility and customer loyalty.
• Collaborate with the marketing team to develop promotional campaigns and initiatives.

• Build and maintain relationships with key stakeholders, including suppliers, partners, and customers.
• Represent the company at industry events and conferences.

• Ensure compliance with health, safety, and regulatory standards across all locations.
• Identify and mitigate potential risks to the business.

• Make final decisions on strategic initiatives, financial expenditures, and operational management follow The delegation matrix was approved by the chairman

• Direct reporting: Chairman
• Subordinate reporting: Managers
• Coordinate relations: HRD (Group), Director of Internal Affairs (Group)
• External relations: Customers, partner/ vendors/providers.

• Development and implementation of strategic initiatives that align with company goals.
• Monthly and quarterly financial reports demonstrating profitability and growth.
• Employee engagement and satisfaction metrics

• Increased market share and brand recognition within the local coffee shop industry.
• Improved operational efficiency and customer satisfaction ratings.
• Achievement of financial targets and sustainable growth for the company

• Mon – Fri (Flexible)

• Bachelor’s degree in Business Administration, Hospitality Management, or related field (Foreign Degree preferred)
• Experience: Minimum 5 years in a senior leadership role within the F&B industry, preferably with coffee shop/ restaurant experience
• Skills:
  • Business mindset
  • Strong leadership and team-building abilities.
  • Proficient in strategic planning and business development.
  • Exceptional communication and interpersonal skills
  • Open mindset, energy
  • People/ Cultural oriented
  • Integrity

• Back office at Ba Trieu. Regularly work at 2 brands All Day Coffee and Xofa Café & Bistro.

• [email protected] With subject [Title application_Full name]

Kỹ năng yêu cầu

• Manager
• Market Research
• Problem-Solving Skills
• Strong Communication skills
• Teamwork Skills