Mô tả công việc

1. Responsibility:

• Strategic Planning:
  • Develop and implement the company’s vision, mission, and long-term goals.
  • Identify market opportunities and set strategic priorities to ensure sustainable growth.
• Operational Management:
  • Oversee daily operations of all coffee shop locations, ensuring high standards of service and product quality.
  • Implement efficient operational processes and systems to enhance productivity.
• Financial Oversight:
  • Prepare and manage annual budgets, financial forecasts, and performance reports.
  • Monitor financial performance and implement corrective actions as necessary to achieve financial goals.
• Team Leadership:
  • Lead, mentor, and develop the management team to foster a culture of excellence.
  • Promote employee engagement and ensure a positive work environment.
• Marketing and Brand Development:
  • Oversee marketing strategies to enhance brand visibility and customer loyalty.
  • Collaborate with the marketing team to develop promotional campaigns and initiatives.
• Stakeholder Relations:
  • Build and maintain relationships with key stakeholders, including suppliers, partners, and customers.
  • Represent the company at industry events and conferences.
• Compliance and Risk Management:
  • Ensure compliance with health, safety, and regulatory standards across all locations.
  • Identify and mitigate potential risks to the business.

2. Jurisdiction: Make final decisions on strategic initiatives, financial expenditures, and operational management follow The delegation matrix was approved by the chairman

3. Competencies:

• Education: Bachelor’s degree in Business Administration, Hospitality Management, or
  related field (Foreign Degree preferred)
• Experience: Minimum 5 years in a senior leadership role within the F&B industry, preferably with coffee shop/ restaurant experience
• Skills:
  • Business mindset
  • Strong leadership and team-building abilities.
  •  Proficient in strategic planning and business development.
  •  Exceptional communication and interpersonal skills
  • Open mindset, energy
  • People/ Cultural oriented
  • Integrity

4. Reporting line: 

• Direct reporting: Chairman
• Subordinate reporting: Managers
• Coordinate relations: HRD (Group), Director of Internal Affairs (Group)
• External relations: Customers, partner/ vendors/providers.

5. Outputs: 

• Development and implementation of strategic initiatives that align with company goals.
• Monthly and quarterly financial reports demonstrating profitability and growth.
• Employee engagement and satisfaction metrics

6. Outcomes: 

• Increased market share and brand recognition within the local coffee shop industry.
• Improved operational efficiency and customer satisfaction ratings.
• Achievement of financial targets and sustainable growth for the company

7. Location:  Ha Noi

 Apply : [email protected] với tiêu đề [Vị trí ứng tuyển_Họ Tên]

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